Garden Trends Customiser Terms and Conditions

Last updated: 20 February 2026

This page applies to the Garden Trends Draco Grills Outdoor Kitchen Customiser.

1. Scope

These terms apply when you use the customiser and submit your name and email address before starting your design session.

2. What the customiser provides

The customiser is a planning tool to help you build and price a configuration. Product images, dimensions, pricing and availability are provided in good faith but may change. Your final order, pricing and delivery details are confirmed at checkout or by our team.

3. Lead details and purpose

When you enter your name and email in the splash screen, Garden Trends stores those details with session data to:

- support your enquiry and customiser journey

- follow up on your requested configuration

- provide product, stock and ordering assistance

4. Data use and retention

Your details are used for sales and support communications related to your customiser activity and Draco Grills products. Data is retained only for as long as reasonably needed for customer service, sales support and record-keeping.

5. Third parties

We may use service providers (such as hosting and technical support partners) to run the customiser and process data on our behalf. We do not sell your personal data.

6. Service availability

We may update, pause or remove parts of the customiser without notice. We are not liable for temporary unavailability, browser/device compatibility issues, or losses arising from reliance on planning outputs alone.

7. Contact

For help with your data or this customiser, please contact Garden Trends via the Contact Us page on gardentrends.co.uk.

By selecting Start in the customiser splash screen, you confirm you have read and accepted these terms.